RIM BlackBerry Curve 8350i (Sprint)
Manufacturer: Research In Motion Ltd. Part number: SP8350RIMA
- More product information:
- Editors' review
- User reviews
- Specifications
- Accessories
- Manufacturer info
- Bottom Line:
- Nextel customers looking for a full-featured smartphone with the carrier's famed Direct Connect push-to-talk capabilities will be well-served by the RIM BlackBerry Curve 8350i.
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CNET editors' review
RIM BlackBerry Curve 8350i (Sprint) price range: $149.99 - $599.99
- Reviewed by: Bonnie Cha
- Reviewed on: 01/15/2009
The good: The RIM BlackBerry Curve 8350i offers Direct Connect push-to-talk capabilities as well as integrated Wi-Fi, GPS, and Bluetooth. The Curve 8350i also brings an updated OS, a full HTML Web browser, and more advanced multimedia capabilities.
The bad: The BlackBerry Curve 8350i can be sluggish at times and we had problems sending e-mails.
The bottom line: Nextel customers looking for a full-featured smartphone with the carrier's famed Direct Connect push-to-talk capabilities will be well-served by the RIM BlackBerry Curve 8350i.
First introduced at CTIA Fall 2008, the RIM BlackBerry Curve 8350i is finally available through Sprint. This is particularly good news for Nextel Direct Connect users, who haven't seen a new push-to-talk (PTT) BlackBerry model since the RIM BlackBerry 7100i, which was introduced back in June 2006. In addition to supporting the iDEN network for use with Direct Connect and Group Connect PTT services, the BlackBerry Curve 8350i brings a number of much-needed updates, including the addition of Wi-Fi, the latest BlackBerry operating system, an HTML Web, and full GPS. There were a couple of performance hiccups during our test period, including some general lag and e-mail issues, but in the end, the Curve 8350i delivers a full-featured PTT smartphone to Nextel customers. The RIM BlackBerry Curve 8350i is available now for $149.99 with a two-year contract and after rebates and discounts.
Design
The RIM BlackBerry Curve 8350i has the same shape and design as other Curve models, but given all the features packed into the device, it's slightly bigger. The smartphone measures 4.4 inches high by 2.4 inches wide by 0.7 inch thick and weighs 4.7 ounces, compared with the RIM BlackBerry Curve 8330, which measures 4.2 inches high by 2.4 inches wide by 0.6 inch thick and weighs 4.2 ounces. It doesn't quite have the rugged casing of some other Nextel phones, such as the Motorola i365, but the Curve 8350i is a solid handset and features a soft-touch finish along the outer edges to make it easier to grip.
The Curve 8350i features a 2.4-inch, QVGA, nontouch display with a 65,536-color output and 320x240-pixel resolution. It's a sharp-looking screen that's complemented by the updated user interface of BlackBerry OS 4.6. One minor complaint we have is that a lot of the menu icons look similar and though there's a description when you scroll over the icon, it's hard to distinguish on the fly. Like the latest BlackBerrys, the Curve 8350i has a light-sensing technology to adjust the display's backlight depending on your environment and you can customize the home screen with various themes and background images.
Below the display, you'll find a traditional navigation array of Talk and End keys, a Menu shortcut, a back button, and a trackball navigator. The trackball is set a little deeper than previous Curves, so it's not quite as comfortable to scroll side to side, and pressing in to select an item takes a little more effort. It may also take some acclimation for those upgrading from the BlackBerry 7100i, which had a side jog wheel. The full QWERTY keyboard is a welcome addition over the SureType keypad on the 7100i. It features smallish buttons that feel a bit plasticky, but since there's a fair amount of spacing between the keys, most people should find the keyboard easy to use.
On the left side is a 2.5mm headset jack, a mini-USB port, and a Direct Connect button, while on the right is a volume rocker and a user-programmable shortcut key (set to camera by default). The top of the unit has a mute button, and the camera, flash, and self-portrait mirror are located on the back. Finally, behind the battery, you'll find the microSD/SDHC expansion slot and SIM card slot.
The RIM BlackBerry Curve 8350i comes packaged with a travel charger, a USB cable, a wired stereo headset, a SIM card, a 1GB microSD card, a swivel belt holster, a software CD, and reference material. For more add-ons, please check our cell phone accessories, ring tones, and help page.
Features
With two years between the RIM BlackBerry 7100i and the RIM BlackBerry Curve 8350i, the Curve finally brings Sprint Nextel customers up to date with a number of improvements and additional features. In fact, it's the first push-to-talk (PTT) BlackBerry to offer built-in Wi-Fi and Nextel Group Connect for instant group conversations.
Since Nextel is known for its PTT capabilities, we'll start with those features. As a Direct Connect handset, the BlackBerry Curve 8350i offers the aforementioned Group Connect, which allows you to instantly set up a PTT group conversation with up to 20 contacts. In addition, there's something called Talkgroup that connects groups of up to 200 people within the same local market or Nextel fleet. And Internal Direct Connect gives you PTT capabilities with other users in Canada, Mexico, Argentina, Brazil, Chile, and Peru.
Other phone features include a speakerphone, voice-activated dialing, speed dial, text messaging, and finally, multimedia messaging. The address book is limited by the available memory only, with room in each entry for multiple phone numbers (including Direct Connect numbers), e-mail addresses, work and home addresses, job title, and more. For caller ID purposes, you can assign a photo to a contact as well a group category--business or personal--or one of 45 polyphonic ringtones. Bluetooth 2.0 is also onboard for use with mono and stereo headsets, hands-free kits, and Bluetooth peripherals. A Bluetooth GPS receiver won't be necessary, however, since the Curve 8350i has built-in GPS. The GPS is both autonomous and assisted, using satellites and cellular triangulation to find your position. You can get maps and text-based, turn-by-turn driving directions with apps like BlackBerry Maps and Google Maps for Mobile, but if you want any real-time tracking and voice-guided instructions, you'll have to use a location-based service like TeleNav GPS Navigator.
Of course, voice isn't the only means of communication on the BlackBerry Curve 8350i. There are multiple e-mail solutions. The smartphone can sync with your company's BlackBerry Enterprise server, with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise, to deliver corporate e-mail in real time. With BlackBerry Internet Service, you can also access up to 10 personal/business POP3 or IMAP4 e-mail accounts. There's also an attachment viewer for opening Microsoft Word, Excel, PowerPoint, Corel WordPerfect, PDF, JPEG, GIF, and more. Sprint Nextel also includes popular instant-messaging clients, including Yahoo Messenger, AIM, Google Talk, and BlackBerry Messenger.
With the update to BlackBerry OS 4.6, the Curve 8350i brings more advanced productivity tools and multimedia capabilities. First, the smartphone ships with DataViz Documents To Go Standard Edition, so you can now edit Word, Excel, and PowerPoint files as well. If you want the ability to create new documents, you will have to upgrade to the Premium Edition. Other PIM applications include a Calendar, a task list, a memo pad, a voice recorder, a calculator, a password keeper, and more. You can always download more applications to the smartphone. There's a link to Sprint's software store from the main menu where you can purchase more applications and utilities over the air; for more information on BlackBerry apps and suggestions, check out Download.com.
Thankfully, the Curve 8350i offers an improved, full HTML Web browser. It's still not as advanced or easy to use as some of the competition, but definitely better than before. You can choose from two views, such as Page View or Column View. In addition to zoom-in and -out functions, there's also an onscreen cursor that you can move in any direction and place on any part of the page where you can click a link. You can get surf the Web over Nextel's network, but there's no 3G support. Fortunately, there's integrated Wi-Fi (802.11b/g), so you can browse with some speed. You can manually add a network or the smartphone can automatically scan for available networks; our review unit had no problem finding and connecting to our wireless network. There are also Wi-Fi tools, such as diagnostics, DNS lookup, and site survey.
As far as multimedia, there's a built-in media player that supports MP3, WMA, AAC, AAC+, eAAC+, AMR-NB, and MIDI music files, and MPEG4, WMV, and H.263 video clips. Other features include a search function, playlist creation, shuffle and repeat, and you get a full-screen mode for video playback. The included software CD also contains a copy of Roxio Easy Media Creator, so you can create MP3s from CDs and add audio tags. There's 128MB of flash memory onboard, but we'd load multimedia files on a microSD/SDHC card to conserve storage. The expansion slot can accept up to 16GB cards.
The BlackBerry Curve 8350i also features a 2-megapixel camera with digital zoom and video-recording capabilities. For still images, there are three size options and three quality choices. In addition to the flash, you can tweak the white balance and add color effects. The smartphone's built-in GPS also allows for geotagging photos. To use the video camera, you must first have a microSD card installed; otherwise it won't let you start recording a clip. Video options are pretty limited. You only get two formats (normal or MMS mode) and colors effects--that's it.
Picture quality wasn't particularly inspiring. Though the objects were clear, colors were pretty flat-looking and gray. Recorded videos were also sub-par, as clips were very blurry.
Performance
We tested the dual-band (iDEN 800/900) RIM BlackBerry Curve 8350i in San Francisco using Nextel service and call quality was decent. Though audio was clear, calls sounded hollow at times, as if our friends were talking in an empty room. We encountered the same scenario when we activated the speakerphone as well, though there was plenty of volume. We were still able to carry on conversations and interact with an airline's voice-automated response system, however, and we didn't experience any dropped calls during our testing period. Unfortunately, we were not able to test out the PTT services since we didn't know any Direct Connect users. We were able to the pair the smartphone with the Logitech Mobile Traveller Bluetooth headset and the Motorola S9 Bluetooth Active Headphones.
For the most part, the BlackBerry Curve 8350i is a responsive device, but we did experience some lag with even simple tasks like menu navigation. There was also one instance when we exited out of the video player and got stuck on the main menu page for a few seconds, unable to scroll to other items or launch apps. While we're on the subject of video, let us say the multimedia experience was OK. Like most smartphones, we wouldn't really recommend watching a full-length movie on the Curve 8305i, but playback was smooth, so short clips were fine. We listened to several MP3 files and, as we experienced with the speakerphone, audio quality was hollow. As one would expect, the sound was much better when using headphones. Sadly, the Curve 8350i isn't equipped with a 3.5mm headphone jack, so you will need an audio adapter to use such earbuds or headphones.
We used the BlackBerry Internet Service to hook up our Yahoo e-mail account with the device. The configuration process went off without a hitch and we successfully received messages from our inbox. However, the smartphone had problems sending e-mails. We'd have to resend messages multiple times in order for them to go through to the recipient. On a brighter note, the smartphone had no problems finding and connecting to our Wi-Fi network.
The RIM BlackBerry Curve 8350i comes equipped with a 1,400mAh lithium ion battery with a rated talk time of 4 hours. In our battery drain tests, the smartphone provided 8.25 hours of continuous talk time on a single charge. According to FCC radiation tests, the BlackBerry Curve 8350i has a digital-SAR rating of 0.88 watt per kilogram.
User reviews
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Awesome Phone! Best Nextel Blackberry by far!
by rasv84 on December 22, 2008
Pros: A Blackberry Curve with Nextel Direct Connect
Cons: Sluggish at times, menu system needs to be reworked to be more convenient, battery capacity
Summary: I work at an indirect retail store. I must say that every review I have read about this device is wrong for a couple of basic reasons. In order to ...
Summary: I work at an indirect retail store. I must say that every review I have read about this device is wrong for a couple of basic reasons. In order to rate a phone you must ignore two things: 1) the incompetence of the person who sold it to you who probably did not add the appropriate packages for it to work or 2) you own personal incompetence when it comes to using such a phone. If the internet/e-mail/text messaging doesn't work it is because your account or plan is not properly configured. I can say my text and internet are working perfectly. the one bug i have encountered is on e-mail. For some reason it will not reconcile with your e-mail address sometimes. I still do not know if this is caused by my e-mail account or my phone. Aside from that, GPS, Internet, Text, SMS, messenger and all other features are working perfectly. So if the internet, text, GPS, or some other feature doesn't work it is because your account or line is not properly configured.
5 out of 5 users found this user opinion helpful.
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Worse phone I ever had.
by Carms711 on February 7, 2009
Pros: I liked the phone style, qwerty keyboard, and the direct connect.
Cons: The texting is terrible and sprint/nextel customer service most of the time could not or would not help the situation. Theyy tell you misleading information.
Summary: I disliked the phone because I do quite a bit of texting. I had to turn my phone off everytime before a reply could be received. This was very annoying. ...
Summary: I disliked the phone because I do quite a bit of texting. I had to turn my phone off everytime before a reply could be received. This was very annoying. Also, the phone does not ring long enough even after the customer service put a extension that may add one or two more rings. So it was more problem to me than it was worth. Before my thirty days were complete I went and traded my phone in for the 8330 smartphone, and I have been quite pleased.
4 out of 4 users found this user opinion helpful.
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Great product, a few bugs
by xplorerseven on December 16, 2008
Pros: iDen network best for PTT, Nextel service is rock solid in my area, great idea for a new smartphone for diehard Nextel fans. Full-featured phone simply takes the cake as the most versatile phone Sprint has come out with in a long time...
Cons: A few program bugs which should be fixed in the next software update
Summary: Wi-Fi on this phone is the safety net of the iDen network, allowing a backup connection when service is not available, and also a faster connection when 64k is not ...
Summary: Wi-Fi on this phone is the safety net of the iDen network, allowing a backup connection when service is not available, and also a faster connection when 64k is not enough for the job. OS 4.6 (yes, 4.6) is nice for this phone, adds a touch of class to this nice BlackBerry, retaining all of the functionality of the prior OS, while adding MMS capability, a real deal-maker-or-breaker for potential customers. The phone does have a small bug when using text messaging. One owner that I know of could not see the sender information from the MMS messages, nor could he reply to them. Although the MMS function itself worked, this required every MMS replied to be created as a new message.
3 out of 3 users found this user opinion helpful.
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I love this phone, upgrade it to fix the bugs
by robluvs2xlr8 on January 27, 2009
Pros: Very user friendly
Great call quality
Text messages and internet, along with slow performance of product FIXED with software updateCons: Software version 83 contains too many bugs.
Use Blackberry Device Manager to upgrade to v4.6.1.112 to fix most if not all the bugs reported in the previous reviews.Summary: The upgrade improves the quality of this cell phone ten-fold. I got this phone even reading about the problems and bugs associated with this phone. I experienced the problems everyone ...
Summary: The upgrade improves the quality of this cell phone ten-fold. I got this phone even reading about the problems and bugs associated with this phone. I experienced the problems everyone else did. In fact I just updated my Blackberry software on my phone tonight, and it has completely turned around the phone for me. I would disregard the last reviews, prior to the new software update being made available.
2 out of 2 users found this user opinion helpful.
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Pretty decent berry,
by mserica513 on December 31, 2008
Pros: see the full review at the bottom
Cons: see the full review at the bottom
Summary: I had been a long time Nextel user, until I got fed up with the 7100i. I jumped ship and left berries all together for a few years, I came ...
Summary: I had been a long time Nextel user, until I got fed up with the 7100i. I jumped ship and left berries all together for a few years, I came back to the light with the 8330 with Sprint, until they released the 8350i. Initially I had to debate, give up Rev-do speeds for Ptt? Iden won the battle (wifi helped) and here is my review after having the 8350i for almost 24 hours.
Verdict: It needs some work, but with the right software updates this phone will be a solid 10.
Pros: 1. Style - this is one sexy berry, I have to say. Its all black (with a few hints of yellow here and there,but not much) it is a little bigger than the other curves, but I found it easier to type with. The 4.6 software gives it a 'boldesque' feeling with the menu and the fonts. 2. Wifi, very nice feature that I wish the CDMA berries had. At first I didnt see a need for it, but now that I have it, it would have made downloads with other berries in the past a heck of a lot faster. 3. MMS! MMS at last! Its not some wierd application either its very straight forward MMS. (for those that dont know Sprint berries lack MMS and always have, this is the first one with it). 4.All of the things that make a berry great, email, applictions etc. A2DP Bluetooth 2.0 is great, media player, all the bells and whistles with the solidness of RIM. Interfaces well with work email, all the things that Blackberry is known to do, this is no exception. Its a curve with PTT.
Cons: 1. Speed - if you are new to Nextel please understand the Iden network is not the fastest. Its not 3G. 2. Buggy - I get the little ticking clock(equilivent to an hour glass) often, sometimes when I'm not doing anything at all. 3. The fact that it has an option to report bugs, why is that a con you ask, because it goes to an email called beta@rim.com - the term beta frightens me with a $500 piece of equipment, call me crazy, but it just doesnt seem right. 4. Non customizible home screen. You can save a picture on the home screen, but when you go to the menu and have the list of icons - the pic does not display there. There are also only 2 themes to choose from. Im sure this will work itself out in the future when more themes become available (thats my hope anyway) 5. Twice today I was not able to make any calls, I had full bars, I would call the number and it would just sit and never connect. One call was to another Nextel customer, one was to my home number. I had to try to make the call around 4 times each in order for it to go through. 6. Call clarity, I never had an issue with clarity on the Nextel network - however on some calls (i've made probably 20 today) right when I disconnect the call I hear a very loud buzz noise in my ear. Very strange, havent had that before with any phone, I will continue to monitor and see how that goes. Otherwise the actual call was clear with no issues.
URL: http://www.sprint.com
Price: 149 (after mail in rebate)- 449
Overall rating: 3 out of 5 stars. Once the buggyness is gone, then it should be good to go.2 out of 2 users found this user opinion helpful.
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good design bad phone
by blackberryuser on January 26, 2009
Pros: bright screen. liked the desktop icons. mms ummm no antenna if it matters to you really streching to say something good.
Cons: Bad Signal even though web site said i had full strength. screen scratched very easily. Data very slow with no WIFI. WIFI signal bad when other WIFI phones signal good. bigger heavier then 8330 only 1 convience key HORRIBLE GPS,TEXT slow to load docs
Summary: sorry nextel/sprint but you have missed the boat again with this phone. cant say you didnt try though like a little kid trying to keep up with his older ...
Summary: sorry nextel/sprint but you have missed the boat again with this phone. cant say you didnt try though like a little kid trying to keep up with his older brother on a bike. Signal strength for me was very spotty and unlike every other phone i have every had in my life it dosent just have a regular set of bars that indicate signal strength that would be too easy . no they have that in addition to the letters NXTL which in itself represent the types of services available. so if they are all capital letters then you have access to everything that you pay to use but if one letter is lower case then you wont be enjoying the the full range of services ie. sending and receiving text messages, pin messages, DC calls, MMS, web browsing, making or recieving phone calls. confused yet? and thats not even the half of it. so just having full signal really doesnt mean you have full signal. BAD BAD BAD.
Text messaging was good to send but if you want to receive any dont count on it till you turn the phone off and then maybe you might get them. BAD BAD BAD
GPS this only worked after you jump through some hoops. first you have to update the time in the menu system then you need to refresh the GPS before you could get telenav to find you. most of the time that didnt even work. also google maps for this phone dosent work with the build it GPS on this phone. BAD BAD BAD
I felt like i was using old school dial up from 1997 waiting around for web pages to work as there is no 3G with this phone. WIFI was supposed to supplement this lack on Nextel's part but unfortunately what do you do when u have no WIFI??? and when i was back in the office other people had WIFI signal where i didnt. BAD BAD BAD
Dont know if this happend to other people but nextel told me to load a patch to fix my text messaging problems but all it seemed to do was erase all the pre installed ringtones and other noises that the phone comes with. nextel had no idea why and it couldnt be fixed had to get a replacement. i gave this phone 30 days and then returned it. i hope this helps you avoid a bad thing. dont believe the hype or anything about this phone BAD BAD BAD.2 out of 3 users found this user opinion helpful.
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Tried the phone for 2 weeks & returned it.
by cdzdenek on September 30, 2009
Pros: Direct Connect is great but that's about it.
Cons: This phone does not SMS. Can't read text msgs in thread format - you need to click on each text individually. When you click reply, you can't read what you are replying to. Calendar utilizes 10 yr old interface technology & completely useless.
Summary: I gave this phone a good shot for two weeks and hated it. This phone only does MMS & not SMS. Can't read text messages in thread format - ...
Summary: I gave this phone a good shot for two weeks and hated it. This phone only does MMS & not SMS. Can't read text messages in thread format - you need to click on each text individually. When you click reply, you can't read what you are replying to. Calendar function utilizes 10 year old interface technology & completely useless. Bottom line is I went back to my Treo 750 and nextel basic phone.
1 out of 1 users found this user opinion helpful.
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Problems at first, but software update corrected them.
by wngs99 on February 11, 2009
Pros: Everything.
Cons: None after the software update.
Summary: The first phone I received would not stay powered on. It was sent back and I received a second phone. This one worked, but would not check the system for ...
Summary: The first phone I received would not stay powered on. It was sent back and I received a second phone. This one worked, but would not check the system for text messages. I was told that the phone needed to be shut off and turned back on to get the messages, but they were working on an update. Last Friday the update was released. I downloaded the update and now the phone works great. Text messages are received as soon as they are sent from friends. Great PDA/ Smartphone now that the new software has been installed.
1 out of 1 users found this user opinion helpful.
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This phone is Super AWESOME!
by kids123kids on January 10, 2009
Pros: Features: weather, maps, news, built in wi fi for internet connection anytime, calendar, texting, IM, the nextel feature, email, games, come preloaded with 50 different ring tones, works great as an MP3 player w/pretty decent speaker sound.
Cons: Does not have TV and it's hard to find a case that works. I'd love a plastic shell case but as far as I know they do not make one for the 8350i as of yet.
Summary: Highly Recommend!!!!! Very Awesome Phone!
Summary: Highly Recommend!!!!! Very Awesome Phone!
1 out of 1 users found this user opinion helpful.
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AWESOME!!!!
by tbanner9137 on January 2, 2009
Pros: Very stylish for us that must use the DC; I have not been able to put mine down since I received it 12/30/08. My texts are fine receiving & sending; I love the music media options.
Cons: The start up time if your phone is off takes about 3-4 mins to set itself. I may have overlooked for this featire but I didn't see where you alert a DC call before the actual chirp?
Summary: The price is great for the big package that you receive in this phone; I waited for months to get this phone I am so excited and so far so ...
Summary: The price is great for the big package that you receive in this phone; I waited for months to get this phone I am so excited and so far so good no problems; the calls are crystal clear; Thank you Nextel!
1 out of 1 users found this user opinion helpful.
Specifications
- Manufacturer: Research In Motion Ltd.
- Part number: SP8350RIMA
- Description: The BlackBerry Curve 8350i provides an instant, one-to-one push-to-talk communication nationwide with any other Nextel Direct Connect subscriber. It is ideal for quick, to-the-point conversations with families, friends and co-workers. Wi-Fi technology provides a high-speed data connection between the smartphone and nearby Wi-Fi access points for easy mobile connectivity. Customers can connect in public, enterprise and residential Wi-Fi venues. It allows for simultaneous use of data services while on a voice call. Chat using your favorite instant messaging programs, send and receive multimedia messages to email addresses and capable phones.
General
- Product Type BlackBerry With digital camera / digital player
- Service Provider Sprint Nextel
- Width 2.4 in
- Depth 0.7 in
- Height 4.4 in
- Weight 0.3 lbs
Cellular
- Technology iDEN
- Band iDEN 800/900 (Dual Band)
- Phone Design Candy bar
- Vibrating Alert Yes
- Phone Navigation Buttons Trackball
- Wireless Interface IEEE 802.11b, IEEE 802.11g, Bluetooth 2.0
Communicator Features
- Operating System BlackBerry Handheld Software
Messaging & Data Services
- Mobile Email Yes
- Internet Browser Yes
Digital Camera
- Camera highlights With a resolution of 2 megapixels, this camera phone will give you better pictures than other phones.
- Sensor Resolution 2 megapixels
- Digital Zoom 5
- Camera Light Source Flash
- Features Video recording, Self-portrait mirror
Display
- Type LCD display
- Technology TFT
- Display Resolution 320 x 240 pixels
- Color Depth 16-bit (65000 colors)
Connections
- Connector Type 1 x Headset jack, 1 x USB
- Slot Provided 1
Power
- Type Power adapter
Battery
- Technology - Lithium ion
- Capacity 1400 mAh
- Talk Time Up to 240 min
Accessories
Manufacturer info
- Research In Motion Ltd.
- Manufacturer profile
- Browse Research In Motion Ltd. products on Shopper.com
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- Website: http://www.rim.net
- Address:
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8, Waterloo, ON - Phone: 519/888-7465
- Email: webinfo@rim.net
- Fax: 519-888-7884
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