Samsung BlackJack SGH-i607 (AT&T)

• Average user rating: 3.0 stars out of 276 reviews
• My rating: 0 stars

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• 9 stars

  Probably the best phone of the year

  by j3d1 on November 23, 2006

  Pros: Sleek design, 3G UMTS/HSDPA, and call quality

  Cons: Battery life but outweighed with 2 batteries

  Summary: OK now not for nothing I've had this phone for almost a week now and this is by far trumping the rest of the competition. I had purchased the ...

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  Summary: OK now not for nothing I've had this phone for almost a week now and this is by far trumping the rest of the competition. I had purchased the 8525 before this as well and it seemed too glitchy for me. The blackjack is by far superior to the 8525 in connectivity on the internet. The battery life on the blackjack is without question horrible but they unlike the Moto Q give you two batteries along with a seperate battery charger. Wi-Fi does not matter to me either do to the superior 3G network.

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  2 out of 2 users found this user opinion helpful.

• 1 stars

  I gave it to my 1.5 year old daughter and bought a BlackBerry 8800

  by jeffbucaro on October 31, 2007

  Pros: Other than the small size, I don't know that there are any other Pros

  Cons: Terrible navigation, small keys, ridiculous battery life

  Summary: There are so many things wrong with this phone, I don’t even know where to start. The overall engineering lacks such common sense that you would think a 4th ...

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  Summary: There are so many things wrong with this phone, I don’t even know where to start. The overall engineering lacks such common sense that you would think a 4th grader designed it. There are a dozen idiosyncrasies that on their own, are an annoyance, but combined, they make the phone almost unusable. The keys are too small, the center navigation (up/down/left/right) is impossible to use with accidentally selecting the wrong item while trying to navigate past it, the number keys are difficult to find, the switching between upper/lower/alternative keys is inconsistent, the battery life is about 8 hours and the USB cable will only charge the battery if it hasn’t already drained completely and shut down. Once the battery is dead, you cannot charge it via the computer. It is so hard to explain how poorly engineered this phone is until you actually try it. I used mine for 3 months (paid over $400 with accessories) and ended up giving it to my daughter as a drool toy.
  
  I bought the BlackBerry 8800 and it is light-years ahead of this POS.
  
  It could be soooo much better – wait for the next release!

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  2 out of 3 users found this user opinion helpful.

• 5 stars

  Balckjack no blackberry

  by valiaveedu on January 17, 2007

  Pros: Camera, also a mini music player, speakerphone

  Cons: Poor battery life, Unfriendly contact search, disappering screens

  Summary: I got a new Blackjack last week when my blackberry started rebooting! It was a refurbished one. Fell in love with Samsung balckjack at first sight, and in 3 days ...

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  Summary: I got a new Blackjack last week when my blackberry started rebooting! It was a refurbished one. Fell in love with Samsung balckjack at first sight, and in 3 days I am going to return for a new blackberry.
  
  Blackjack Call quality was excellent. Reasonably friendly to use. Some of the big issues that really bothered me are:
  1. Battery life: By the afternoon, balckjack starts to compalain about low battery! At first I was very happy to notice 2 batetries that came with Balckjack. Now I know why they had to include. I got less than 2 hours of call time.
  
  2. Contact search: The outlook search is designed for a young person - all he or she needs are a few numbers. I miss the search capabilities of Blackberry.
  
  3. Call history: All it gives are the names. It needed many clicks to call another number of the same person.
  
  4. Resetting to home screen: When you are in the middle of searching a contact, and you do nothing (say talking to someone else), blackjack decides to go back to the home screen.
  
  These drawbacks outweigh the benefits. I am returning to Blackberry.

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  2 out of 3 users found this user opinion helpful.

• 1 stars

  Worst Phone I've ever owned

  by jsplash97 on January 29, 2009

  Pros: It's a cell phone

  Cons: Memory fills quick (no way to delete without hard reboot)
  Have to reset phone several times a day (turn off and back on)
  No battery life

  Summary: I am on my third...yes...1...2...3...blackjack, I was sold this phone over a blackberry and I really wish I could of changed my mind. I'm ...

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  Summary: I am on my third...yes...1...2...3...blackjack, I was sold this phone over a blackberry and I really wish I could of changed my mind. I'm locked in and can not buy another phone unless I want to pay full price. I have returned this phone for the same issues several times. First issue was the email funciton would not work. They said there was a problem with the phone itself...second issue was every phone call I recieved I would also recieve a "withheld" call right after it on the call list...just werid. The issue of having to restart the phone several times a day has been a constant with all three phones. In order to operate the internet, or pretty much anything you have to reset at least daily...if not several times a day. The memory fills up, with no real explination on how to empty it, I have a 2 gig card which seems to of been a waste of money. Good valueable phone? Check ebay and see these go for less than 100 bucks...where as other phones such as blackberry seem to retain value quite well, I wonder why. They did come out with a blackjack II...have been told those are just as crappy....the Net experiance is something to be desired as well. Unless you want to try hack programs or 3rd party softwear, you're not going to have much of a net experiance..buyer beware!

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  1 out of 1 users found this user opinion helpful.

• 2 stars

  Drops 100% of my calls

  by mneedham on September 6, 2007

  Pros: Nice PDA, thin

  Cons: Horrible call quality, drops every call

  Summary: I have had this phone for six months thru Cingular and have had nothing but problems with this 3G technology. I drop almost every call when it's on 3G. ...

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  Summary: I have had this phone for six months thru Cingular and have had nothing but problems with this 3G technology. I drop almost every call when it's on 3G. Really bad where I live and horrible when I drive. I have called customer support so many times, they are also horrible. I hate Cingular and I'm going back to Verizon. Make sure you know how this 3G technology works in your area before switching to this phone or the other one, Treo which has same problems.

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  1 out of 1 users found this user opinion helpful.

• 8 stars

  great phone for business and communication with great resolution and an even better price.

  by skukuraROX on August 11, 2007

  Pros: Small, sleek, reliable, worth the price

  Cons: for some, the keys are small and difficult to use

  Summary: At first glance, i was attracted to the phone's sleek design and the excellent resolution. The rubberish exterior of the phone makes it effortless to hold for a long ...

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  Summary: At first glance, i was attracted to the phone's sleek design and the excellent resolution. The rubberish exterior of the phone makes it effortless to hold for a long time and it is difficult to break or scratch the phone, keeping it nice and new-looking. The BlackJack is super easy to use and the 3G allows my internet to work pretty fast. It is small enough to fit into my pocket but has no limit in capabilities. It is easy to stay connected through Instant Messaging, txting, calling, and e-mail. This is also a great business phone and it is simple to set reminders or program appointments. A small downside is the size of the keys, but after a while, you get used to them. Even though within seven months I have gone through three of these phones for minor problems, it is unproblematic to receive a new one. Definitely a must have phone.

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  1 out of 1 users found this user opinion helpful.

• 5 stars

  A Couple Cans Short of a Six Pack: A Very Surprising Disappointment

  by dantrimble on July 25, 2007

  Pros: Absolutely EXCEPTIONAL call quality; 3G network; Well designed keyboard; Above average Bluetooth support; Beautiful design.

  Cons: Abysmal power management; Very slow application performance; Poor screen contratast; Counter-productive navigation controls

  Summary: Firstly, phones cater to specific markets. What is terrible for one person will be a great fit for another. So to give you the context from which I am evaluating ...

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  Summary: Firstly, phones cater to specific markets. What is terrible for one person will be a great fit for another. So to give you the context from which I am evaluating this phone: I am a very heavy cell phone user. It is my primary personal phone line, and I also use it heavily for business. Total, I go through approximately 1,500 minutes per month. I travel a few times a month, but am not a road warrior. And I synchronize data to my 15" MacBook Pro running Mac OS X 10.4, and also to both Microsoft Exchange servers (through ActiveSynch) and Plaxo servers. I use the phone HEAVILY for email and text messaging. In my line of work I need to stay on top of breaking news, military operations and status updates, political news, and so on--I thus rely heavily on text messages sent to me--upwards of around 1,200 messages per month. By contrast, I do only a small amount of outgoing text messages during a month--maybe a few dozen. I have three email accounts I check with the phone--principally a MS Exchange account, and also both Gmail and IMAP4 personal accounts. I do more receiving than sending, but I still have a need to send a fair number of emails. Usually quick responses (a few sentences), but a couple times a day, longer emails of a few paragraphs. Therefore, form factor of the keyboard and usability of the software are paramount issues to me. Lastly, I couldn't care less about having a camera on my phone, and ringtones, MP3 players, etc. usually don't excite me or motivate me to buy something -- I need speed, flexibility, power over flair and fun.
  
  All that said, I came into the BlackJack with high expectations. I gave Samsung (a company I have never liked among any of their product lines) a chance given the reputation of this product, and what it clearly is very strong at.
  
  I'm so disappointed I am putting up the smartphone for sale, although I don't know what the replacement will be just yet.
  
  The BlackJack is well designed, and has a beautiful, sleek look to it. It is slim, lightweight, and fits very comfortably in the pocket, in your hands, or against your ear. The keyboard is exceptionally well designed, with nicely spaced keys of a very reasonable size, which is vital for someone who will rely heavily on text messaging or email applications. The design of the phone is generally excellent, with one of the few important issues being the terrible positioning of the recharging adapter socket. It is on the left side, which makes for some awkward holding of the phone while in the car chained to a relatively short travel charger. Also, the charger cable is shaped with a tab on the end, with the cord plugging into one of the SIDES of the tab. So when it is plugged into the port, the cord actually flows to the TOP of the phone. Depending on the design of your car and position of the cigarette lighter, this can be problematic.
  
  Call quality, by far, is the best and most consistent I have ever heard on a cellular phone. Volume is perfect, highly adjustable, and clarity is absolutely superior. I have used the phone in several major metropolitan areas now, both on my own carrier's network (AT&T/Cingular), as well as on several others. I have also used the phone VERY OFTEN in isolated towns well off the path of most provider's main reach. Call quality has been uniformly superior to any other phone I've ever had. Using a Bluetooth headset does not change that. Impressive and by far the best feature of this phone -- unexpectedly so.
  
  The phone's ringer has an excellent and adjustable volume level. And the vibrator is top notch. Actually, the vibrator is often strong enough to be heard by others on the other side of the room. This is a slight nuisance, but not a deal breaker.
  
  Bluetooth Support is mixed. Although the voice clarity and connection quality are consistently high, it has limited support for things such as synchronizing with other devices. Case in point, I use a Parrot CK3100 in my car. Because this particular phone does not sufficiently support the full functionality of MS Windows Mobile's Bluetooth libraries, you need to manually synchronize each contact you want available to the voice recognition features of Parrot devices. This is a forgivable problem since NO cell phone has yet to support Bluetooth the way they should, but it is problematic and quite frustrating when first getting things configured. And on that note, handshakes -- connecting via bluetooth to another device -- are smooth and reliable.
  
  The software on the phone runs painfully slow. It frequently takes many seconds or even much longer to start basic applications -- and much worse if the phone has been overloaded. Overloading can happen when multiple text messages are coming in simultaneously, or when it's receiving a single larger message. Add in a phone conversation at the same time and it will take a few minutes for it to settle down enough for you to go back to what you're doing. (Calls are not interrupted, but don't try to load any other applications while it's busy thinking, despite that this is supposed to be a highly multi-tasking phone.)
  
  Application software often leaves a lot to be desired. Text messaging software, for example, does not show an on-going history with your contact -- each message is separate. Not a deal breaker, of course, but a notable loss for functionality so trivial to build into the code. However, the BlackJack's email application is excellent, intuitive, reasonably fast. Unfortunately it does not offer any options for specifying how far back you would like to retrieve emails.
  
  The Contacts application I have mixed feelings about. I synchronize all 4,900ish contacts in Outlook with my phone, and they synchronize all the data just fine. As you type in Contacts, BlackJack will progressively find matching hits against the keys already entered. But type more than 3 letters and it will begin to take MUCH, MUCH longer for it to identify matches. This was not a function of having nearly 5,000 contacts to search through. I tried limiting the number of contacts on the phone to 500, and had the same performance problem. This is a REALLY, REALLY frustrating characteristic of their software.
  
  I miss the quick buttons on my last phone, a Treo 650, for reaching contacts. Or rather I miss being able to see a quick speed dial list of my favorite contacts and pick the one I need. BlackJack supports speed dial -- more speed dial entries than the Treo -- but there is no option to see the whole list, or scroll through it; you need to remember who you assigned to each of your speed dial numerical entries (1 through 99).
  
  The dialer on the BlackJack is also good, but not great. As you type, it searches the call history, the speed dial list, and Contacts for all matches. It's very convenient, even if a tad slow and unorganized (would be nice to see the results across a larger part of the screen, and as is, it is inconsistent in the order in which it will display matches.)
  
  The call history list is wonderful. Unlike most phones, if you push the talk button from the dialer, it will show not just your recently dialed calls, but all calls including those missed, incoming, outgoing, and so forth. No fumbling about in menu options to see the last incoming caller ID, and dial that.
  
  The general navigation is pretty good, but could be great with some work. The five-way button on the phone and the other navigation keys on the face of the phone are completely flat and right next to each other. This means pushing one VERY FREQUENTLY will cause an accidental push on the one next to it. This is the only major design flaw of the phone. Generally it isn't a huge issue unless you're playing games or you otherwise use the five way frequently. The thumb wheel on the side of the phone works excellently, and sits nestled against a slight edge, so it's easy to place and work with. The power button on the top of the phone is also good, providing access to power off the phone, change profiles, etc. I wish it had an option for turning off if you hold the power button a few seconds though; instead you must always work through the menu.
  
  The screen has beautiful resolution and color depth, but in sunlight is nearly impossible to see.
  
  The 3G network support is OUTSTANDING. It is usually as fast as my cable modem at home, with occasional hiccups.
  
  Battery life. WOW. I haven't seen a phone with such bad power management since the days when we slung those heavy brick-looking cell phones over our shoulders to carry them in the early 90s! Samsung attempted to resolve the serious battery life issues by including an extended battery and extended battery cover with all new BlackJacks. This was a very reasonable compromise given that it takes time to re-engineer phone changes, and I thank them for including both batteries. To be commended, even with the larger extended battery, the phone is still very light. However, the extended battery unfortunately does not ease the power management issues. If you can keep the phone regularly charged throughout the day, you'll never have issues. But if you're like me and you can only charge occasionally, you'll be in a tight spot. On several occasions, my phone has completely run dry of power and shut off entirely. I haven't had to squeeze every last second out of a phone for years. This is actually one of the single biggest knocks against the BlackJack. For heavy duty business users, it will be the source of much cussing and frustration and bitterness. If you're fortunate enough to be close to an AT&T 3G network, you can expect battery life to be cut back by almost 2/3 versus EDGE networks. I live in San Francisco, and most of my access is on 3G, so I'm getting both exceptional broadband speeds, but abysmal power management. Other phones don't force users to make this compromise nearly as much as the BlackJack does. Unfortunately, this was the nail in the coffin that made me decide 2 months was enough testing time with the BlackJack, and now to find a replacement phone.
  
  Synchronization to my MacBook Pro works great, but that's because it is done by ActiveSynch -- it is not because of the BlackJack. Samsung makes very clear that they don't care if people are synchronizing to anything other than Windows right out of the box. The CD with manuals and other synch software is PC-based, and nothing is available for the Mac. However, it all runs fine with Parrallels.
  
  
  All in all, this was a good phone that could have been GREAT. For MANY users, it surely will be an exceptional phone, and probably one of the top 2 on the market. For heavy business users, however, I suspect BlackJack will have a hard time gaining traction over time.
  
  Samsung has come a long way with their phones, and I commend them for some extraordinary benefits on the BlackJack. But the applications, speed and battery combine to create more really frustrating experiences than one should have on a smartphone as expensive as this one. Palm is, rightfully, losing their marketshare after a whole string of disappointments. But it's still a better option than the BlackJack if you can't run the risk of regular performance problems. And so is the Blackberry for that matter.

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  1 out of 1 users found this user opinion helpful.

• 9 stars

  Nearly the best Smary Phone On The Market To Date (US)

  by rsvirani on July 13, 2007

  Pros: HSDPA, Windows Mobile 5, Dimensions, Samsung, QWERTY

  Cons: Processor Could Be Faster, Battery Life on 3G, Internet Explorer is Retarded

  Summary: This phone is great. HSDPA is amazingly fast. This device truly harmonizes all methods of my communication:
  
  Gmail-> Used via Push E-mail (Consilient Free)
  GoogleTalk-> Used via OctroTalk (
  
  
  ...

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  Summary: This phone is great. HSDPA is amazingly fast. This device truly harmonizes all methods of my communication:
  
  Gmail-> Used via Push E-mail (Consilient Free)
  GoogleTalk-> Used via OctroTalk (Free)
  Google Calendar->GooSync (Free & Syncs Calendars)
  SMS
  MMS
  RSS
  Google Maps->Application (Free)
  Internet->Internet Explorer & Opera Mobile
  And of Course, good old fashioned calling.
  
  It also accomodates all media types I use: DOC;XLS;PDF;TXT;AVI;MP4;MP3;Streaming Radio via XM;Streaming Video via Cingular Video
  
  At the same time, it the size of an eclipse pack of gum, and has a reasonable cost. The unlimited data plan is only $20. Hands down best option if you want a smartphone. If you want a PDA that also works as a phone, look elsewhere (possibly 8125).

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  1 out of 1 users found this user opinion helpful.

• 9 stars

  Skip the iPhone and Save $500

  by jamrein2002 on July 11, 2007

  Pros: Small Size, Great Features

  Cons: A little Small for average Thumbs

  Summary: This phone does it all. It is great tool. The most important part is the call quality which is great. The extended battery lasts two days of heavy use before ...

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  Summary: This phone does it all. It is great tool. The most important part is the call quality which is great. The extended battery lasts two days of heavy use before it needs to be recharged. Web Surfing is a bite slow...but it was never meant to replace a PC.
  
  The only thing it is missing is the automatic number-fill in that my last phone had.
  
  Totally worth getting and the price is unbelievable.

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  1 out of 1 users found this user opinion helpful.

• 9 stars

  The best phone I've ever had

  by kjb75 on July 8, 2007

  Pros: Reliable, Good looking, and does it all

  Cons: Shortcuts take some practice, battery life when on 3G network.

  Summary: I love this phone. The phone is capable of much more than you might think at first, and I think some users might have posted their reviews before "breaking in" ...

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  Summary: I love this phone. The phone is capable of much more than you might think at first, and I think some users might have posted their reviews before "breaking in" the phone. The user interface takes a little getting used to at first, but once you get the hang of it, everything is a snap. The phone is durable, lightweight, and has excellent call quality. The reception is also supurb as long as you don't block the top of the phone with your hand (which might account for some people's reception complaints). I use the regular battery and it lasts me three or four days without turning the phone off, despite other reviewers comments. This could be because I do not live in a 3G coverage area. That is what sucks up the battery, so if that's an issue turn off 3G. I highly recommend this phone.

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  1 out of 1 users found this user opinion helpful.

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