Manage updates with the Download AppTrend Micro Internet Security 2009
Manufacturer: Trend Micro Inc. Part number: PCNN0253
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- You can't beat the price. For a good, basic Internet Security suite, we recommend Trend Micro Internet Security 2009.
Read more
Where to buy
| store | customer rating | inventory | tax & shipping | price |
|---|---|---|---|---|
 |  | In stock Get free shipping on orders over $25! | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 06/19/2013 |
CNET editors' review
Trend Micro Internet Security 2009 price range: $13.88
- Reviewed by: Robert Vamosi
- Reviewed on: 09/25/2008
- Released on: 09/11/2008
The good: Trend Micro Internet Security 2009 is light and fast, and includes Parental Controls, Home Networking monitor, and free telephone technical support.
The bad: Trend Micro Internet Security 2009 is a bare-bones, just the essentials, basic Internet Security suite.
The bottom line: You can't beat the price. For a good, basic Internet Security suite, we recommend Trend Micro Internet Security 2009.
User reviews
-
-
no good for Vista
by zephyr1104 on October 8, 2008
Pros: not sure! installation was not a problem
Cons: security settings prevent one from printing from the web
Summary: I have a new laptop w/ Vista Home. AFter installing Trend, I could not print anything from the web. After lowering many of their security settings I was still unable ...
Summary: I have a new laptop w/ Vista Home. AFter installing Trend, I could not print anything from the web. After lowering many of their security settings I was still unable to print from web. Disabling Trend allowed me to print, but what's the point of having the antivirus then? Two online chat sessions w/ Trend ended in the tech support person telling me to just turn off Trend and he ended the session. He had no solutions and tech support now refuses to address the issue at all. Even changing the advanced settings on the firewall did not help. Trend must be disable in order to print from the web.
11 out of 15 users found this user opinion helpful.
-
Think Twice About it.
by Maxxx247 on December 21, 2008
Pros: The price and that's it.
Cons: Customer support is slow. It takes for ever to get an answer if they know that they are doing. I almost lost my computer because it didn't pick up a virus. Doesn't operate well with Outlook Express.
Summary: Invest in another program. In todays computer world you really need a program that is going to work and this is not it.
Summary: Invest in another program. In todays computer world you really need a program that is going to work and this is not it.
3 out of 3 users found this user opinion helpful.
-
Do NOT buy this software
by gerfnad on September 3, 2009
Pros: Doesn't cost much
Cons: Does not catch trojans, key loggers or malware.
Summary: I have used McAfee for years and have never had an issue with malware. Recently I changed jobs to a small company and needed to use my own laptop. They ...
Summary: I have used McAfee for years and have never had an issue with malware. Recently I changed jobs to a small company and needed to use my own laptop. They insisted I remove McAfee and use Trend Micro as that is what they use. So against my better judgment I did. Whithin one month I had inadvertently received trojans which included a key logger and many of my internet accounts were hacked.
I quickly removed Trend Micro and installed McAfee. It found the malware immediately and removed it.
DO NOT TRUST THIS SOFTWARE!2 out of 2 users found this user opinion helpful.
-
DO NOT BUY! DOESN'T DETECT VIRUSES even AFTER INFECTED
by gem615 on May 26, 2009
Pros: Tech support in India is nice, but useless w/ a product that is insufficient!
Always thought Trend Micro was one of the best anti-virus software's you could buy. From what I understand now, it ONCE was true, but no longer!!! Read on . . . .Cons: COMPLETELY MISSES VIRUSES that end up installing on your computer that completely TRASH it! Updates are usesless. Running complete anti-virus scan is useless. Other tools - like HiJack This are useless - ALL MISSED/ DID NOT DETECT VIRUSES!
Summary: Bottom line - TREND MICRO IS JUNK! I bought & installed this software on 3 computers - 1 so far that has been completely RUINED b/c this software FAILED ...
Summary: Bottom line - TREND MICRO IS JUNK! I bought & installed this software on 3 computers - 1 so far that has been completely RUINED b/c this software FAILED TO DETECT a virus that they are well aware of (even have an article where they commented on the latest Facebook virus).
Needless to say, my sister ended up w/ the virus which totally ate up everything on her computer - quickly. Can't even access start mode, so computer is JUNK! She had to go out and spend more $$$ to buy a new one b/c TREND MICRO FAILED TO DO THE JOB IT PROMISES TO DO!
I am a software developer, so I KNOW what I am doing . . . I installed Trend Micro on my sister's system (that I bought), thinking it was one of the best softwares - boy was I WRONG! Had her run updates constantly (every time she turned the computer on) + complete scans at least 3-4x a day (she's not the most computer literate), so I felt she & the kids would be safe enough no matter what they did (including living on Facebook). Then the other day, her system starts acting weird & I knew that someting was really wrong. Regardless of multiple anti-virus scans/ updates - she GOT THE LATEST FACEBOOK VIRUS (Koobface) I believe it is. NOT ONCE DID TREND MICRO DETECT ANY VIRUS! Called Tech Support - told them there had to be a virus, they told me to run Hi-Jack This & return the log to them. A couple of minor things had to be deleted from the registry (but nothing VIRUS related, but more adware junk) - We followed instructions to a tee, but the computer got worse & worse each time it was restarted (as instructed to do). Still, we continued to run anti-virus scans (probaly 5-6x that night only) and NO VIRUS WAS EVER DETECTED! Needless to say, later that night EVERYTHING ON THE COMPUTER IS TRASHED! THe VIRUS ATE EVERYTHING - starting w/ her desktop items, then file, THEN THE OPERATING SYSTEM! Tech Support then sent other tools via email (not available online, supposedly), which did absolutely NO GOOD considering that we can't get into the computer AT ALL - NOT EVEN IN SAFE MODE!
SO NOW WE ARE STUCK W/ A BIG PEICE OF JUNK THAT COST ME HUNDREDS OF DOLLARS & MY SISTER HAD TO GO OUT AND BUY AN ENTIRELY BRAND NEW COMPUTER! This, ALL BECAUSE TREND MICRO NEVER DETECTED A VIRUS - not even once!
SO I HIGHLY RECOMMEND THAT YOU NOT WASTE YOUR MONEY or TIME with TREND MICRO. You might as well not have any anti-virus software than buy this product which is obviously COMPLETELY USELESS AGAINST VIRUSES!
I just don't understand how a company can go & actually be part of an article about a specific virus (that they obviously are fully aware of), yet have their own product be so ineffective against it that it doesn't even detect it?!!! I asked for my money back, so we'll see how that goes . . . I should send them the bill for the computer they trashed + the bill for the new computer we had to buy because of thier substandard product.
As for me, I'm buying Symantec's Norton 360 now for all 3 computers that I had Trend Micro installed on . . . seems to me like we've never been protected this whole time against viruses with Trend Micro. How else would you explain anti-virus software that does not detect a virus EVEN WHILE it is eating away at your system?
TREND MICRO = JUNK, JUNK, JUNK that costs you $$$2 out of 2 users found this user opinion helpful.
-
Causes frequent system crashes in Vista machine
by rawfish61 on January 1, 2009
Pros: Liked the speed of the product.
Cons: Causes frequent system crashes (blue screen) in my Vista system. Tech support couldn't come up with a solution after weeks of back and forth.
Summary: Don't buy this product. I've de-installed and walking away from my subscription...that's how bad the system instability caused by TrendMicro.
Summary: Don't buy this product. I've de-installed and walking away from my subscription...that's how bad the system instability caused by TrendMicro.
2 out of 3 users found this user opinion helpful.
-
Awesome Product
by sachi_india on September 27, 2008
Pros: Clean and Quick install, quickest boot time among Its class. Scan too is quicker than its earlier version and very light on the system CPu. With one license I can use it on 3 of my computers. It does offer good protection as well.
Cons: Should like to see some more features. The Pro version offers more features - but i havnt tried the 2009 version as yet
Summary: Very Good protection, light on your system, snappy updates, cool interface, ease of use, Value for money since you can install it on 3 computers , now who can ask for ...
Summary: Very Good protection, light on your system, snappy updates, cool interface, ease of use, Value for money since you can install it on 3 computers , now who can ask for more !!!
I have in the past used Kaspersky 2008 and have also tried Kaspersky 2009 ; Avg 8 and Avira premium latest edition - but my vote goes to Trend micro its beats the rest and its sure value for money.2 out of 3 users found this user opinion helpful.
-
The Best Internet Security from Trend Micro
by Rafiq_kassam1 on September 26, 2008
Pros: - Memory usage has gone down almost 40%
- Scanning time is decreased
- Installation is the easiest ever
- My Home Network" Control is very clear and creative
- Interface has not changed
- Does not bug you about every little thing like KasperskeyCons: Cons: Nothing yet. :)
Summary: If you looking for an Internet Security program that is low on memory...low on maintenance and has just about every feature you could possibly want from a Internet Security......
Summary: If you looking for an Internet Security program that is low on memory...low on maintenance and has just about every feature you could possibly want from a Internet Security...look no further...Trend Micro Internet Security 2009 is it. :)
2 out of 3 users found this user opinion helpful.
-
CAUTION! 2 computers scrapped!
by fantumx on February 26, 2010
Pros: Sorry, there is no Pro. The software never worked properly.
Cons: The software never worked properly. TM advertises 2 level, 24 x 7 support. Following instructions of the level 1 tech the computer quit showing a black screen. He promised a level 2 engineer would contact me. He did not.
Summary: I purchased 2 licenses and installed on 2 computers. The software never worked properly, a pop-up announcing a virus would show every few minutes, very annoying.
TM advertises 2-level, 24 ...Summary: I purchased 2 licenses and installed on 2 computers. The software never worked properly, a pop-up announcing a virus would show every few minutes, very annoying.
TM advertises 2-level, 24 x 7 support. I called, waited and got the level 1 techie. Following his instructions for about 1/2 hour, install, un-install, boot, re-boot etc. no help. On the final boot I watched helplessly as all on-screen icons disappeared one by one and then a black screen. Following instructions to re-boot, safe mode and etc, nothing, black screen. The techie gave up and said a level 2 engineer would call within 24 hours.
I didn't get the call so in a couple of days I called TM, after about 1/2 hour of conversation they refused the level 2 support and told me to go back to the computer manufacturer. In the meantime I had fired up the back-up computer, same thing, icons disappeared, black screen.
In the end I took both computers to the shop, they scrubbed the drives and did a fresh install of the OS. I contacted TM and, since this entire process took over a month, they refused a refund.1 out of 1 users found this user opinion helpful.
-
Bugs, terrible, unqualified support
by wally-mc on October 9, 2009
Pros: 2009 was a good release, easy to use.
Cons: 2010 has bugs. The support technicians don't know how to capture a bug report. They take the attitude that it's a user problem. They have you go through routines that are unrelated to the problem. I've uninstalled the product.
Summary: Their support sucks!
Summary: Their support sucks!
1 out of 1 users found this user opinion helpful.
-
Bills credit card without notification
by Ryan18rmr on September 23, 2009
Pros: Had it for 3 years and it never detected or removed anything.
Cons: There billing is very dishonest. An honest company would have an opt-in system or at least provide notification prior to billing. They will rip you off big time and make it extremely difficult for you to cancel.
1 out of 1 users found this user opinion helpful.
Specifications
- Manufacturer: Trend Micro Inc.
- Part number: PCNN0253
- Description: With Trend Micro Internet Security, you no longer need to choose between computer performance and maximum protection. Get smart, proven security that never sleeps, guarding your PC from the latest threats while giving you the freedom to browse and shop online. Safeguard your PC and personal information without compromise.
General
- Packaged Quantity 1
- Category Security applications
- Subcategory Security - desktop firewall,
Security - antispam software,
Security - intrusion and vulnerability detection,
Security - desktop antivirus - License pricing Standard
Software
- License Type Complete package
- License Qty 3 PCs
- License Pricing Standard
- Platform Windows
- Package Type Retail
System Requirements
- OS Required Microsoft Windows Vista Ultimate (32/64 bits),
Microsoft Windows Vista Home Premium (32/64 bits),
Microsoft Windows Vista Business (32/64 bits),
Microsoft Windows XP Media Center Edition 2005 SP2,
Microsoft Windows Vista Home Basic (32/64 bits),
Microsoft Windows XP Tablet PC Edition 2005 SP2,
Microsoft Windows XP Home Edition SP2,
Microsoft Windows XP Professional SP2 - Software Requirements Mozilla Firefox 2.0 or later,
Internet Explorer 6.0 SP2 or later,
Internet Explorer 7 - Min Processor Type 350 MHz,
800 MHz - Peripheral / Interface Devices XGA monitor
- System Requirements Details Microsoft Windows XP - Pentium - RAM 256 MB - HD 350 MB,
Microsoft Windows Vista - Pentium - RAM 512 MB - HD 350 MB Service & Support
- Service & Support New releases update
- Service & Support Details New releases update - 1 year,
Phone consulting - 1 year,
Web support - 1 year,
Virus definitions update - 1 year
Manufacturer info
- Manufacturer profile
- Browse Trend Micro Inc. products on Shopper.com
-
- Manufacturer:Trend Micro Inc.
- Phone: 1-800-228-5651
- Email: info@trendmicro.com
- Fax: 1-408-257-1500
