Sony Tablet S (32GB)

• Average user rating: 3.0 stars out of 20 reviews
• My rating: 0 stars

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• 10 stars

  Best Android Tablet I've Used!

  by zandm7 on November 8, 2011

  Pros: Amazing screen; nice built-in keyboard; PS1 games (!); ergonomic design; lightweight; great hardware (Tegra 2, 1 GB RAM, etc.); just AWESOME!

  Cons: Not many cons...screen does scratch somewhat easily, but it's not noticeable, and as long as you take care of the thing and clean it regularly it should be fine.

  Summary: I don't know why all these people on CNET are hating. Especially mentioning the plastic build. This plastic is definitely not cheap. In fact, it's apparently magnesium. Personally, ...

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  Summary: I don't know why all these people on CNET are hating. Especially mentioning the plastic build. This plastic is definitely not cheap. In fact, it's apparently magnesium. Personally, I think the Sony Tablet feels very solid, especially considering the weight. Also, the textured back is a huge plus! I would definitely recommend this tablet to anyone! The ergonomic design, by the way, is NOT a gimmick. It really works!

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  4 out of 4 users found this user opinion helpful.

• 4 stars

  Good Tablet, TERRIBLE Customer Service

  by sandy123465 on March 27, 2012

  Pros: I like the tablet. The remote control feature is cool and the eReader app is also nice.

  Cons: The WORST customer service experience I have ever had. Every level of people I talked to, especially those at the top national level, were very rude and did not want to help. This alone has made me never want to buy another Sony product.

  Summary: I was really excited about the tablet. Once I got it, I immediately bought a case for it off of Sony's website. The description Sony gave said it "offers ...

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  Summary: I was really excited about the tablet. Once I got it, I immediately bought a case for it off of Sony's website. The description Sony gave said it "offers premium protection from scratches and external abuse". Two months later, the tablet was in its case in my bag. I took it out and the entire screen was shattered. Everything else worked fine, but it was much harder to see with all the scratches. I was very upset, but I felt like this could be the case's fault because it obviously did not do what Sony said it would. So I called their customer service, and after speaking to literally 10 different people, I was finally told I could send it in and the techs would look at it and determine if it was the fault of the case. If they saw it was, Sony would pay for the repair. After a few days, I went online to check the status. I was told it would cost $333 to fix. I would have to pay $333 to fix my $399 tablet. It took me quite a while to save up for the tablet, and now I would have to pay almost the same amount to repair a piece of glass. I was surprised because I was almost sure that Sony would see it was the fault of the case. I called customer service again, spoke to 5 other people, and was finally transfered to Sony's national level of customer service. The man I spoke to here was the rudest, most arrogant, unfelpful person I have ever talked to in my life. He blamed the shatter on me, said I need to pay for it, and said that technicians automatcally say that a shatter is the customers fault. I asked why the one person said that the techs may see it was the cases fault and not mine, but he said he cant comment on other agents comments. While I do see that this could be my fault, this man was so rude about it. He never once apologized for the experience I was going through with Sony, and it was obvious he did not care about me or my tablet. This man alone has made me never want to buy a Sony product again. I then found out that the Sony repair center sent the tablet back to me without ever directly notifying me about this. When I tried talking to the national level again, a guy answered the phone saying "Hello sir. Thank you for calling about your tablet that was subject to customer physical damage and that we cannot repair. How may I help you?" He sure knows how to answer the phone nicely. I used to be a huge fan of Sonys, but now my next product I am going to buy will be from Apple. Goodbye Sony. Good job on loosing a customer.

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  3 out of 5 users found this user opinion helpful.

• 1 stars

  terrible customer care service and cheap quality used.

  by rahuljoshisays on June 3, 2012

  Pros: good design.

  Cons: while using it automatically shuts down for no reason. juss one month old and now its not charging. terrible customer care service. and my hard earned money gone and now i dont know when will i get it back from service centre or it will work properly

  Summary: sony really needs to improve its customer care and service support. and use better quality . will never buy sony product again.

  Summary: sony really needs to improve its customer care and service support. and use better quality . will never buy sony product again.

  1 out of 1 users found this user opinion helpful.

• 3 stars

  Loved it at first. Very ergonomic, built in remote nice

  by Phillypipedown on May 7, 2012

  Pros: Nice in hand feel. Easy to read on.

  Cons: Fragile, horrible customer service, repairs cost as much as a new unit. Hardware is outdated. Built in Sony Apps are pointless. Have to strip away all Sony apps and download better ones. Not many accessories readily available.

  Summary: No words. Selling my Tablet for parts. Screen is cracked (works fine) but Sony insist I pay over $300 for repairs. Selling my Sony Vaio. Sony has killed me as ...

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  Summary: No words. Selling my Tablet for parts. Screen is cracked (works fine) but Sony insist I pay over $300 for repairs. Selling my Sony Vaio. Sony has killed me as a PC I will be reborn a MAC

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  1 out of 1 users found this user opinion helpful.

• 6 stars

  A good tablet but a little of a plasticy feel about it

  by wapeth71 on August 23, 2012

  Pros: Easy setup, crisp screen seems relatively quick. SD card for expansion (Sony say max 32GB but I use a 64 no problems)

  Cons: Sony support is horrendous. Unit crashes randomly, I took it back to the store, and they spend 2 mins messing around with irrelevant settings, asking me what power cycling was. After 2 mins he said he couldn't recreate it so there was no fault.

  Summary: A decent unit if a little cheap feeling. The angled unit makes it nice to hold but prey you get a decent unit as if you have problems with it, ...

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  Summary: A decent unit if a little cheap feeling. The angled unit makes it nice to hold but prey you get a decent unit as if you have problems with it, you might have trouble getting technical support. There is a real problem when you know more about the tech than the guy working in the store, and her treats you like an idiot. When detailing the problem I had to explain what power cycling meant. I said there was also a problem with the email client, and the guy opened up my email client and started to open individual emails! Unbelievable!

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• 10 stars

  Awesome Tablet!!!

  by rockermaximus on June 27, 2012

  Pros: Awesome Web Browsing... Fast and Intuitive
  Great Video Gaming... It's a Sony
  Video Playback... Near HD Quality
  Music Playback... Blows away Itunes sound
  Sony Remote Control... Sweet
  USB connection and SD Card... Are you kidding me??
  Great Design!!!

  Cons: If I find some I will let you know!!

  Summary: I have a really nice Sony Vaio Laptop that no longer gets used. LOL!!

  Summary: I have a really nice Sony Vaio Laptop that no longer gets used. LOL!!

• 5 stars

  Comfortable Design, Great concept but just falls short.

  by mpliver21 on June 11, 2012

  Pros: Wedge Design easy to read

  Cons: Browser force closes often, screen extremley sensitive and no way to adjust sensitivity. Sony apps great concept but seems as if they forgot about their product.

  Summary: I am not your typical Ipad lover I prefer a tablet that has use to it and not just a status symbol. Sony had the potential here to really put ...

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  Summary: I am not your typical Ipad lover I prefer a tablet that has use to it and not just a status symbol. Sony had the potential here to really put a ding in the market but in my opinion they just fell short with the exception of the 4.0 update Sony has not put any effort in utilizing there own technology and putting out stuff to go on their own Sony apps.

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• 10 stars

  i like this product and i want to buy this product

  by myrace31 on June 9, 2012

  Pros: i like this product and i want to buy this product

  Cons: i like this product and i want to buy this product

  Summary: i like this product and i want to buy this product

  Summary: i like this product and i want to buy this product

• 1 stars

  Not happy with my first Sony Tablet S

  by frankism on June 8, 2012

  Pros: I don't think of any.

  Cons: Signal strength.
  Not applicable in Middle East for music and video download.
  Customer support (online) is limited.

  Summary: Signal reception is very poor. I have my old laptop running on XP but still i get a good connection, sigh. It's my fault I did not noticed that ...

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  Summary: Signal reception is very poor. I have my old laptop running on XP but still i get a good connection, sigh. It's my fault I did not noticed that Music and Video Unlimited, sigh. It is a great disappointment with this product. I regret I didn't follow my friend advice to but iPad 2. Someone know how to return a product to Sony?

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• 7 stars

  A tablet which turn heads ;)

  by khenhh on April 11, 2012

  Pros: - Excellent design
  - No problem with the plastic feel
  - Business ready, especially if you're mobile and need your docs with you
  - Wifi Version means better battery life

  Cons: - Not enough Apps to play around with this cool device
  - Some games actually "auto pause" in mid games.
  - No Screen Capture/Shot option
  - No portable Car Charger for emergency needs
  - Limited Casing
  - Average Speakers

  Summary: I'm a Recruitment Consultant, and my job demands me to move around a lot. Which means I need my data with me on the go, and carrying a lap ...

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  Summary: I'm a Recruitment Consultant, and my job demands me to move around a lot. Which means I need my data with me on the go, and carrying a lap top can be convenient but sometimes it's just too much of a weight to be carrying around my back.
  
  Sony Table S, like many other professionals using tablets seems to be a good replacement for Lap Tops, although not a permanent solution, it's good temporary relief if all you need is to do simple editing task and emailing.
  
  I'm using Dropbox which is a cloud storage, and it's an awesome way for me to sync my files and access it anywhere, anytime. (As long as there is Internet connection.) Internet connection is solved using my Huddle which connects up to 5 wireless devices to be connected to the internet, no problem here.
  
  I have no issues with it, except for common complaints about Tablets not having a proper/fully functional MS Office editing software.
  
  Power will probably be an issue, which I can foresee in the near future. As the device may still be new now, but as the battery ages, and no portable charging solution, it may very well obsolete in the market sooner then its competitor. (Why didn't Sony release a car charger? or at least a USB charging device puzzles me.)
  
  Overall, I'm still very much inlove with my Tablet S, and I hope that more improvements will be coming up from Sony soon!

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