BISSELL Pet Hair Eraser Vacuum - vacuum cleaner - upright

• Average user rating: 0.5 stars out of 11 reviews
• My rating: 0 stars

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• 1 stars

  VERY dissatisfied with product AND Bissell rep

  by dok2008 on November 21, 2008

  Pros: The cons outweigh the pros.

  Cons: Performance and customer service.

  Summary: Owned 7 months...problems began in month 3 (brush did not turn consistently). Now the brush only turns on highest setting and suction is diminished. Spoke with Bissell customer "service" ...

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  Summary: Owned 7 months...problems began in month 3 (brush did not turn consistently). Now the brush only turns on highest setting and suction is diminished. Spoke with Bissell customer "service" rep, who said he doubted what I told him about my never having to replace a belt in the first year with any vacuum I owned. He suggested that I only vacuumed "once a month or so" with other vacuums...and was using the Bissell more often.
  
  Overall, I can say that my dissatisfaction with the vacuum is only surpassed by my dissatisfaction with Bissell customer service.

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