Whirlpool Cabrio WTW5700XW - washing machine - top loading - freestanding - white

• Average user rating: 0.5 stars out of 5 reviews
• My rating: 0 stars

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• 1 stars

  worst product i've ever owned!

  by thermos on November 26, 2011

  Pros: very quiet
  doesn't shake the walls apart on spin cycles
  nice glass lid so i can watch my clothes NOT get clean

  Cons: doesn't clean the clothes
  constantly throwing error codes
  quit working with most recent error code
  terrible customer service from whirlpool
  known electrical problems with control board that whirlpool refuses to take responsibility for

  Summary: This washer has been a problem from day 1. this "high efficiency" washer uses less water on a single load than my 20 year old washer, but requires being ran ...

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  Summary: This washer has been a problem from day 1. this "high efficiency" washer uses less water on a single load than my 20 year old washer, but requires being ran multiple times, using more water, to reach the same level of clean. it's constantly throwing random error codes for no apparent reason requiring me to restart the entire wash cycle to remedy the problems (wasting more water and energy). the washer finally crapped out completely, and won't run the motor any more. whirlpool knows there is a problem with the control boards for these washers, and did a recall on "certain models and serial numbers", which unfortunately (go figure) my serial number wasn't covered under. they were more than happy to sell me the replacement control board for $180 plus shipping, or sell me a 1 year repair plan to cover the parts and labor to the tune of $248 (as if i want to turn my $1200 washer into a $1400 pile of scrap). i not only discourage the purchase of this washer, but i suggest you look into the brand you do plan to purchase to ensure it's not part of the whirlpool family. it appears their lousy parts and poor service are now in many of the "top" brands available, as they attempt to monopolise the appliance industry. (fyi, just a few of the brands made by whirlpool are; maytag, jenn-air, amana, and more). learn from my mistakes, and don't get burned like i did!

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  1 out of 1 users found this user opinion helpful.

• 1 stars

  Never again!

  by Texascowgal on March 23, 2011

  Pros: No pros if it won't clean clothes.

  Cons: Clothes do NOT get washed!

  Summary: Very poor design. The clothes on top never get sucked down into the other clothes. They just lay there on top while the ones on bottom "may" be getting "circulated" ...

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  Summary: Very poor design. The clothes on top never get sucked down into the other clothes. They just lay there on top while the ones on bottom "may" be getting "circulated" a little. The only thing I'm glad about is the fact that I purchased the model with the see-through lid. I can see what clothes never got washed, only sprayed with a little water. After the rinse, they of course are all mixed up, but watching the clothes during the wash cycle makes you want to cry. I bought a new washer to get our clothes clean, not just lay on top and get wet. The service man offered no help, just said it was the design. Thankfully Lowes is taking it back!

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  1 out of 1 users found this user opinion helpful.

• 2 stars

  Poor washer due to low amount of water. Unsanitary.

  by MarianDinan on November 22, 2012

  Pros: Looks. Stainless steel tub.

  Cons: Consumer cannot control level of water. Long wash times and low water usage is not energy efficient.

  Summary: Will return this laundry pair after only two weeks. Whirlpool engineering should re-evaluate this type of washer as it is worthless.

  Summary: Will return this laundry pair after only two weeks. Whirlpool engineering should re-evaluate this type of washer as it is worthless.

• 2 stars

  Does not wash well and is abusive to clothing!

  by craftpat on May 4, 2012

  Pros: Has one cycle (bulky) that washers clothes well due to higher water level.

  Cons: twists/tangles clothes together
  will shorten lifeline of clothing
  water level too low (6 inches)to wash properly
  whites and spots did not come clean

  Summary: I purchased matching washer and dryer in Feb'12. Dryer is fine - washer I hate! The "High Efficiency H2Low Wash System" is terrible! The machine has a glass window ...

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  Summary: I purchased matching washer and dryer in Feb'12. Dryer is fine - washer I hate! The "High Efficiency H2Low Wash System" is terrible! The machine has a glass window top which I was able to view all cycles. Since the water level is so low (76% less), most clothing is not in water. The agitating system twists the clothes into each other - tangling them so that a proper washing is impossible. The bottom of our white socks never came clean. I watched my clothes get abused in this machine. To remove my clothes I had to un-knot them before placing into dryer. There was no way that I could keep this machine for 8-10yr of service so after 2 months I called and returned it! I like Whirlpool and I have no objections to energy efficient machines but his system needs to be re-evaluated by ALL washer manufacturers and changed!

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• 1 stars

  REALLY HORRIBLE!

  by sandy_820 on April 3, 2011

  Pros: It's pretty to look at and I loved the glass look-in top

  Cons: We had this washer delivered this morning and after the delivery men left we decided to immediately do a load of jeans. It is ANNOYINGLY LOUD, extremely loud. It makes a "reeeek" reeeeeek" "reeeeeeek loud noice. We even closed the laundry room door and

  Summary: I agree with the reviewer that said the clothes don't get sucked down into the other clothes. We were watching the jeans washing and there was one jean leg ...

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  Summary: I agree with the reviewer that said the clothes don't get sucked down into the other clothes. We were watching the jeans washing and there was one jean leg that never did get sucked down with the rest.
  
  This machine was a nightmare!

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